Table of Content
Table of Content
Preface
Audience
Organization
Conventions
Acknowledgments
Chapter 1. Network Management and Troubleshooting
1.1 General Approaches to Troubleshooting
1.2 Need for Troubleshooting Tools
1.3 Troubleshooting and Management
Chapter 2. Host Configurations
2.1 Utilities
2.2 System Configuration Files
2.3 Microsoft Windows
Chapter 3. Connectivity Testing
3.1 Cabling
3.2 Testing Adapters
3.3 Software Testing with ping
3.4 Microsoft Windows
Chapter 4. Path Characteristics
4.1 Path Discovery with traceroute
4.2 Path Performance
4.3 Microsoft Windows
Chapter 5. Packet Capture
5.1 Traffic Capture Tools
5.2 Access to Traffic
5.3 Capturing Data
5.4 tcpdump
5.5 Analysis Tools
5.6 Packet Analyzers
5.7 Dark Side of Packet Capture
5.8 Microsoft Windows
Chapter 6. Device Discovery and Mapping
6.1 Troubleshooting Versus Management
6.2 Device Discovery
6.3 Device Identification
6.4 Scripts
6.5 Mapping or Diagramming
6.6 Politics and Security
6.7 Microsoft Windows
Chapter 7. Device Monitoring with SNMP
7.1 Overview of SNMP
7.2 SNMP-Based Management Tools
7.3 Non-SNMP Approaches
7.4 Microsoft Windows
Chapter 8. Performance Measurement Tools
8.1 What, When, and Where
8.2 Host-Monitoring Tools
8.3 Point-Monitoring Tools
8.4 Network-Monitoring Tools
8.5 RMON
8.6 Microsoft Windows
Chapter 9. Testing Connectivity Protocols
9.1 Packet Injection Tools
9.2 Network Emulators and Simulators
9.3 Microsoft Windows
Chapter 10. Application-Level Tools
10.1 Application-Protocols Tools
10.2 Microsoft Windows
Chapter 11. Miscellaneous Tools
11.1 Communications Tools
11.2 Log Files and Auditing
11.3 NTP
11.4 Security Tools
11.5 Microsoft Windows
Chapter 12. Troubleshooting Strategies
12.1 Generic Troubleshooting
12.2 Task-Specific Troubleshooting
Appendix A. Software Sources
A.1 Installing Software
A.2 Generic Sources
A.3 Licenses
A.4 Sources for Tools
Appendix B. Resources and References
B.1 Sources of Information
B.2 References by Topic
B.3 References
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